Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any person who concludes a legal transaction for purposes which are predominantly neither commercial or self-employed:
A. Cancellation policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last bought goods.
In order to exercise your right of withdrawal, you must inform us (Michael Niedermoser, Permosergasse 20, 5020 Salzburg, Austria, Tel .: +43 (0) 660 245 27 61, e-mail: firstname.lastname@example.org) by means of a straightforward statement (e.g. A letter or e-mail sent by post) informing us of your decision to withdraw from this contract. You can use the attached model withdrawal form if you wish.
In order to maintain the cancellation period, it is sufficient for you to send notification of the right of withdrawal before the expiry of the withdrawal period.
Consequences of cancellation
If you withdraw from this Agreement, we will render all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favourable standard delivery we offer, we have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed; In no case will you be charged for this repayment fee. We may refuse repayment until we have received the goods or until you have provided proof that you have returned the goods, whichever comes first.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value, if this loss of value is due to unhygienic sanitary handling which is not necessary or stamps are removed from the characteristics and functioning of the goods.
Exclusion or premature termination of the right of withdrawal
The right of revocation expires prematurely in contracts for the delivery of sealed goods, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
1) Please avoid damage and contamination of the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for sufficient protection against transport damage.
2) Please do not return the goods unpaid.
3) Please note that the above-mentioned items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Withdrawal form
If you want to revoke the contract, please fill out this form and send it back.
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) ____________ / received at (*) __________________
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate